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Airport

Sacramento International Airport

Sacramento International Airport (SMF) is your gateway to Northern California destinations and major cities across the U.S., and the world. Located 12 miles from downtown Sacramento and always open, service is available from 13 major carriers and one commuter airline.

Use the following links to get more information about the Sacramento County Airport System (SCAS) and Sacramento International Airport (SMF):

Quick Facts About SMF: Terminal A Airlines

Delta Air Lines (Northwest)

(800) 221-1212

Hawaiian Airlines

(800) 367-5320

Southwest Airlines

(800) 435-9792

U.S. Airways

(800) 428-4322

Alert: Please allow 60 minutes of in-terminal time during the early morning peak 4 a.m - 11 a.m.
Holiday Alert: Please allow 60 minutes of in-terminal time and at least 90 minutes prior to a flight if parking on-airport.

Terminal B Airlines

Alaska Airlines (B2)

(800) 426-0333

American Airlines (B1)
Check in at counter in B1; arrivals in B2.

(800) 433-7300

Continental Airlines (B2) (800) 523-3273

Frontier Airlines (B1)

(800) 265-5505

Horizon Air (B2)

(800) 547-9308

JetBlue (B2)

(800) 538-2583

United Airlines/United Express (B1)

(800) 241-6522

Alert: Please allow 60 minutes of in-terminal time during the early morning peak 4 a.m - 11 a.m.
Holiday Alert: Please allow 60 minutes of in-terminal time and at least 90 minutes prior to a flight if parking on-airport.
Construction Note: Check the airport home page for information regarding roadway delays and/or detours related to the Big Build.

Frequently Asked Questions A-Z

A-F G-P Q-Z

Advertising
My company would like to explore advertising placement at Sacramento International Airport. Who should I contact?
Sacramento International Airport's advertising inventory - static and multi-media - is managed by Clear Channel, a third-party contractor. Please call Danielle Lamaestra with Clear Channel Advertising at (800) 628-6800 ext. 337.

Airlines
What airlines serve Sacramento International Airport?
Please see the Airlines page for more information about the location of your airline.
How soon should I arrive for my flight?
Each airline suggests its own amount of time for check in and getting through the security checkpoint so you may want to check with your airline via the number listed on the Airlines page. A good general guideline is 1½ hours. Keep in mind that you may be denied check-in if you arrive less than 45 minutes before your flight.

Animals
Do you have an area designated pet relief area?
Sacramento International Airport has two pet relief areas. The Terminal A Pet Relief Area is located immediately behind the Southwest Airlines curbside check-in area. The Terminal B Pet Relief Area is located in the breezeway just outside fo the Terminal B Information Booth.
I am having an animal shipped to me by a breeder. Where can I pick it up?
Please ask your breeder for specific details regarding the shipping of your animal including airline, flight number, if the animal is shipped as cargo and what you will need to have on hand when you retrieve your animal from the airport.
I am a member of a service animal group. Can we arrange to bring the animals to the airport for familiarization?
Sacramento International Airport is happy to facilitate service animal familiarization outings with recognized organizations. Please contact our Marketing staff for more information.

Business
How can I find out about business opportunities at Sacramento International Airport?
Requests for Proposal (RFP) and Requests for Quotes (RFQ) are posted on the RFP/RFQ page found under Business and Leasing Opportunities . The posted requests contain all of the necessary contact information to get more details about the request.
Does Sacramento International Airport have meeting rooms available?
Sacramento International Airport does not have meeting room space available to the public. However, Sacramento International Jet Center , our on-site fixed-base operator that provides services to our General Aviation customers does have space available. Contact the jet center directly for details.

Cell Phone Lot
Does Sacramento International Airport have a Cell Phone Lot?
The free lot is conveniently located near the Interstate 5 entrance/exit (see map) with access to both terminals. Waiting in the area is limited to three hours and unattended vehicles are strictly prohibited. The parking lot is regularly patrolled by Sheriff's Deputies, and unattended vehicles will be towed. We do suggest waiting to depart the lot until your party has collected luggage and is waiting at the curb.

Children
My child will be flying as an unaccompanied minor. Can I go with him/her to the airline gate?
Each airline has specific protocol for unaccompanied minors. Please contact your airline directly for details.
Do you offer tours to school groups at Sacramento International Airport?
Due to staffing constraints and the amount of construction at Sacramento International Airport during the Big Build, we no longer offer school tours. If you would like to arrange for a speaker for a class, please see the Speakers Bureau page.
Do you have car seats or strollers available for rent at the airport?
Sacramento International Airport does not presently have such a rental service as a concessionaire. However, if you are renting a vehicle with one of our rental agencies, please check with them directly about the possibility of renting a car seat.

Comments and Complaints
How do I voice a comment or complaint?
Input from our customers is very important to us and aids us greatly with improving and maintaining customer service levels. Comment cards are available near many courtesy phones and customer comment may also be sent to our Marketing staff .

Currency Exchange
Does Sacramento International Airport have a Currency Exchange?
Sacramento International Airport does not presently have a currency exchange in the terminals.

Directions
How do I get to Sacramento International Airport?
Sacramento International Airport is located 15 minutes North of Downtown Sacramento along Interstate 5.
How can I find my airline?
Please see the Airlines page for more information about the location of your airline.
Where is the Cell Phone Lot?

Disabled Services
Parking
Persons with disabilities whose vehicles have a disabled license plate or valid DMV placard may park in the designated spaces located in economy, hourly, and daily lots. Regular parking fees apply to everyone using these spaces. For assistance regarding parking lot access, call (916) 874-0681.
Transportation
Lift-equipped transportation to the airport is available from:

In addition, four of the auto rental companies at the airport -- Avis, Budget, Hertz and National -- offer vehicles for persons with disabilities (such vehicles must be reserved at least 48 to 72 hours in advance).
TDD Phones
10 telecommunication devices for the deaf (TDD) are located at the airport throughout terminal lobbies and concourses.
Wheelchairs
Wheelchair assistance is available from airlines and curbside skycaps at no charge (skycaps may also assist with luggage). Those wishing to transport a battery-powered wheelchair aboard an aircraft should make arrangements with their air carrier in advance.
Note : All passengers are subject to pre-board security screening which may include a hand search or use of a hand-wand.

Employment
How do I get a job at Sacramento International Airport?
Sacramento International Airport is much like a mini city. Inquiries regarding positions with the Sacramento County Airport System and Sacramento County Sheriff's Department may be directed to Sacramento County Employment Office . Other positions with the airlines, concessionaires, ground transportation providers, Transportation Security Administration and the like require contact with the individual agencies or corporate entities.

Financial Reports
Where can I find current financial reports for the Sacramento County Airport System?
The Comprehensive Annual Financial Report is posted each year on a page that is accessible from the About page.

Food and Beverage
What sort of food and beverage options are available at Sacramento International Airport?
Sacramento International Airport has a number of food and beverage options. Please see the Terminal Information page for more details.

Hotel
Does the airport have an on-site hotel?
The Host Airport Hotel closed June 2008 and was patially demolished to make way for construction of the Big Build, a new central terminal complex that will open to the public in 2012. Several local hotels offer free shuttle service to the airport.

Internet
Do you have Internet connections available at the airport?
While some pay phones in the terminals do offer Internet connectivity, Sacramento International Airport also has free wireless Internet (WiFi) connectivity throughout the airport.

Lost & Found
I lost something at Sacramento International Airport. What do I do?
The Sacramento County Sheriff's Department, Airport Division manages the lost and found program at Sacramento International Airport. Please visit the Lost & Found Web page to report your lost item. Please call (916) 874-0701 and leave a detailed message concerning your lost object. The Sheriffs frequently listen to these messages and will return your call if they have the object. If the item has been lost on board an aircraft, please contact your airline directly.

Media
I am a new reporter in the Sacramento market. How can I learn more about the airport?
The Sacramento County Airport System has a comprehensive media guide that provides information and media contacts for the airports in the system and the agencies that serve them. Contact Air-Media@saccounty.net for more information about how to receive a copy.

Paging
How can I have someone paged at Sacramento International Airport?
Paging is managed by the Sacramento International Airport Communications Center. Please call (916) 929-5411 and press the appropriate prompt key to reach the operator.

Parking
Where can I park?
Please see the Parking page for more information about parking rates and locations.
Can I park at the curb briefly while I check in?
Due to security regulations, the curb is strictly reserved for active loading and unloading of passengers. Vehicles that wait at the curb an/or are left unattended will be ticketed and/or towed.
Is long term parking available at the airport? Where is it located?
Long term parking is available in all airport parking facilities. Please select a parking area that best fits your budget.
How much is parking?
Please see the Parking page for more information about parking rates and locations.
How long can I park in a lot?
Can I park an RV at the airport?
You may park an RV at the airport and will be charged for the number of spaces your vehicle occupies.

Passenger and Operations Data
How can I find out how many passengers are processed at SMF or how many operations occur at each of the Sacramento County Airport System's airports?
Data including number of operations, cargo weight, number of passengers and more can be found on the monthly Operations Report.

Pets
Does Sacramento International Airport have pet relief areas?
Teh airport has a pet relief area located at each terminal. The pet relief area at Terminal A is located behind the Southwest Airlines curbside check-in area. The pet relief area at Terminal B is located in the breezeway/patio area between The central food court area and the wing of Terminal B that houses American Airlines, United Airlines and Frontier Airlines. The areas have bags to aid disposal of pet waste.
Can my pet fly with me?
Airlines have specific policies and fares for transporting pets. For the most accurate information, please contact the carriers directly. It is always advisable to discuss travel plans withyour veterinarian to determine if the mode of travel will be suitable for your pet.

Filming/Photography
Can I take photos in the airport terminals?
The public can take snapshots and video for personal use with average cameras in most public areas of the airport.

If the photos or film are to be used commercially for any reason, used for competition or require more than basic equipment, Marketing staff must be contacted at least 10 workign days in advance of the project to coordinate required written permission for the project.

Public Records
How do I request public records in accordance with the California Public Records Act?
All Public Records Act requests for the Sacramento County Airport System are managed by one person. Please contact us with detailed information regarding your request for assistance.

Public Speakers
Can I have an airport representative to speak to a class or group?
Yes. Information about the speakers bureau is available on the Speakers Bureau page under the Public Relations heading. We can arrange a speaker for almost any topic that would appeal to your class or group.

Quiet Room
Does Sacramento International Airport have a chapel or meditation room?
Sacramento International Aiport does not have a chapel or meditation room. Instead, it has a Quiet Room that serves all people who need a moment away from the noise of the terminal environment to silently collect their thoughts. The room is not available for group gatherings and is not for use as a waiting area.

The Quiet Room is located on the upper level of Terminal A just before the Terminal A checkpoint.

Recycling
Does Sacramento International Airport have a recycling program?
Sacramento International Airport has a public recycling program for cans, bottles and mixed paper that has not been tainted by food products. Bins are located next to the garbage cans in our terminals.

Security
What is and is not allowed on a plane?
Please see the Trasportation Security Administration (TSA) Web site for more information about prohibited and permitted items as well as packing tips.
I lost something at Sacramento International Airport. What do I do?
The Sacramento County Sheriff's Department, Airport Division manages the lost and found program at Sacramento International Airport. Please call (916) 874-0701 and leave a detailed message concerning your lost object. The Sheriffs frequently listen to these messages and will return your call if they have the object. If the item has been lost on board an aircraft, please contact your airline directly.
What identification is normally needed for air travel?
A government-issued photo ID is required for all adults boarding a plane. For information about identification needs for minors, please contact your airline directly.

Shopping
I saw an item at the airport and regret not buying it when I saw it. Is there a way for me to get beyond security to return to the shop to buy the item?
Whenever you wish to purchase soemthing from one of our tenants, feel free to contact them directly via the telephone number listed on the Terminal page.

Smoking
Can I smoke at Sacramento International Airport (SMF)?
Smoking prohibited inside or within 20 feet of any Sacramento County building.

Social Media
Does Sacramento International Airport have Twitter and Facebook Pages?
Yes! Sacramento International has both and update each frequently. These pages also carry up-to-date information in case of emergencies.

Storage
Does Sacramento International Airport have facilities to store luggage?
Sacramento International Airport does not have storage facilities for luggage.

Tours
Does Sacramento International Airport offer tours?
Due to staffing constraints and the amount of construction at Sacramento International Airport during the Big Build, we no longer offer tours. If you would like to arrange for a speaker for a group, please see the Speakers Bureau page.

Translation
How does Sacramento International Airport ensure that they can communicate with its diverse customers?
Sacramento International Airport makes translation services by telephone available in approximately 150 languages for our customers. Customers with limited English proficiency can dial 00 on any white courtesy phone to be connected with the service. The service is also accessible at ticket counters, retail stores, and food and beverage sites on an as-needed basis.

Filming/Video
Can I take video in the airport terminals?
The public can take video for personal use with average cameras in most public areas of the airport. If the video will be used commercially for any reason, used for competition or require more than basic equipment, Marketing staff should be contacted to receive required written permission well in advance of filming.
I would like to film scenes for a television program or film at one of the Sacramento County Airport System Airports. What do I need to do?
The Sacramento County Airport System can assist filmmakers with location selection, contracts, and facilitation of filming at our facilities. For more information about the film permitting process and filming guidelines, please email us or call (916) 874-0662. Film permits require a minimum of two weeks notice for approval.

Volunteers/Airport Ambassadors
I heard that the airport has volunteers to help the public. How do I become one?
Sacramento International Airport's Information Booths are staffed by a team of deadicated volunteers. To learn more about the program, contact the Volunteer Coordinator .

Wireless Internet (WiFi)
Does Sacramento International Airprot have WiFi available? How much does it cost?
Sacramento International Airport has free wireless Internet (WiFi) service throughout the indoor, public areas of the airport. SMF's Wi-Fi network has 4 T1 connection, which provides users with speeds of up to 1.5 Mbps. The Wi-Fi 802.11b/g technology allows for speeds up to 54 Mbps, but throughput is governed by the speed at which the device is connected.

The Web site and FAQ do not answer the question that I have. What do I do?
Contact our Marketing and Public Relations department directly at air-market@saccounty.net for answers to the questions you may have or, at the very least, referrals to the appropriate agency that can answer your question.

 

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